DOI: 10.5294/aqui.2011.11.1.6La violencia es un fenómeno que involucra a seres humanos en diversas circunstancias y entornos, afectando la salud, el desarrollo social y económico de sectores de la población y a instituciones sanitarias.Investigación cuantitativa descriptiva correlacional transversal, cuyos objetivos fueron: validar los factores del modelo de Chappell y Di Martino en los usuarios hospitalizados, medir la violencia que estos perciben hacia ellos y construir una escala para medir violencia en el contexto hospitalario. La muestra no probabilística estuvo conformada por 510 usuarios hospitalizados durante el 2008, a quienes previo consentimiento informado se les aplicó el instrumento, que fue confeccionado y validado por las autoras. Entre los resultados se encontró que al aplicar la escala de percepción de violencia, el 100 % de los usuarios manifestaron percibir violencia en las diversas dimensiones. Las variables significativas en la percepción de violencia fueron: edad, sexo, previsión, situación laboral, ingreso familiar, calidad de atención, antecedentes de violencia en la adultez, consumo de alcohol, agente agresor, recursos humanos y físicos. Se concluye que el modelo interactivo de violencia laboral de Chappell y Di Martino tiene aplicación en los usuarios en ambientes hospitalarios, ya que las variables que componen los factores también se presentan en estos contextos de salud. DOI: 10.5294/aqui.2011.11.1.6

Highlights Most trans people highlight the importance of using their social name as a sign of respect for their gender identity. However, to a lesser extent, some discriminatory attitudes on the part of nurses persist. Trans people face significant barriers to accessing adequate medical care, including the lack of specific services for their community. The perception of quality of care for trans people is influenced, among other factors, by the age of the nursing professionals who provide it. Nursing professionals show respect for the gender identity of their patients when providing care, however, a lack of knowledge on gender issues is identified. Introduction: Trans persons require particular and specific care, as well as equitable and egalitarian treatment corresponds to an ethical obligation for nurses. In health centers, the care relationship between nurses and trans patients remains unexplored in its entirety. Objective: To unveil the nursing care perceived by trans persons in Chilean health centers. Materials and Methods:  Qualitative study, based on a phenomenological design according to Alfred Schutz. The data were collected through an in-depth interview conducted through Google Meet, then for the analysis of the data, the guidelines suggested by social phenomenology were followed. To safeguard the credibility, consistency and accuracy of the results, Lincoln and Guba's criteria of rigor were used. Results: The data were saturated with 9 participants from different regions of Chile. Four themes emerged from the research that describe the perception of trans persons in relation to the nursing care received: characteristics of humanized care; care in an ethical-legal perspective; facilitating factors for care and hindering factors for care. Discussion: Findings exposed in other studies were found, such as the need for gender training for nurses and the challenges and structural barriers faced by trans people; on the contrary, competent trans care practices and with respect to gender identity that differ from those referred to by other studies are highlighted. Conclusions:  Nursing care perceived by trans persons is a complex phenomenon, influenced by various personal factors, experiences, feelings and emotions that shape the perception and quality of care. How to cite this article: Álvarez-Muñoz Edgardo, Barrios-Casas Sara. Nursing care as perceived by trans persons: A phenomenological approach. Revista Cuidarte. 2024;15(3):e3767. https://doi.org/10.15649/cuidarte.3767

Highlights Humanized care is a right of every person and unavoidable for nurses to provide. The third version of the Perception of Behavior Related to Humanized Nursing Care (PCHE) instrument is relevant to measure this construct. Humanization of care serves as an indicator of healthcare quality. The dimension "openness to nurse-patient communication" showed significant associations with the Intermediate Treatment Unit (ITU) and the Medicine Service, and the dimension "willingness to care" was associated with sex, level of education (primary vs. secondary), and hospitalization service (ITU vs. Medicine and Surgery Services). Introduction: Humanization of care is a need demanded by users, and it is necessary to generate evidence that identifies both strengths and shortcomings in nurse-patient care. Objective: To determine the perception of adult patients regarding the humanized care provided by nursing professionals in a hospital in the Southern Zone of Chile. Materials and Methods: A cross-sectional and analytical study was conducted using a sociodemographic survey and the third version of the Perception of Behavior Related to Humanized Nursing Care (PCHE) instrument, which reports an internal consistency determined by Cronbach's alpha of 0.96. A non-probabilistic convenience sampling method was applied, and the ethical principles proposed by Ezekiel J. Emanuel were upheld. Results:   Overall, most patients perceived that nurses always delivered humanized care. When comparing the mean scores of the PCHE dimensions with sociodemographic variables, significant differences were found in relation to sex and educational level: men with secondary education reported higher scores. Discussion: The perception of humanized care among hospitalized adult patients was more favorable than in a Mexican study but lower than the findings of a Chilean study conducted in a Hemato-Oncology Unit. Conclusions: As the lowest scores were observed in the openness to nurse-patient communication dimension, developing strategies to strengthen this bond is essential. How to cite this article: Correa-Yantany Katerine, Osorio-Spuler Ximena, Bustos-Medina Luis, Toffoletto María Cecilia, Barrios-Casas Sara. Perception of patients in relation to the humanized care provided by nursing. Revista Cuidarte. 2025;16(2):e4477. https://doi.org/10.15649/cuidarte.4477