This article aims to identify the perceptions of undergraduates about the social relationships established in the academic community. Focus Group and Content Analysis were used for data collection and analysis. Two difficulty levels related to the situations experienced by students were listed. It is noteworthy that the subcategories of integration among the students, the good relationship between students and professors, staff and managers were considered easy situations; and subcategories of intolerance and lack of time for the relationship between the students, the lack of commitment of professors, the arrogance and indifference of the staff, and the appreciation of post-graduation over graduation were classified as difficult situations. We suggest the development of training programs in social skills with participants from the academic community, a rich environment of social interactions, highlighting in particular the shortage of work in this regard with the segment of administrative staff.