The present study sought to diagnose ecological practices in a group of companies in the hotel sector in the city of Bucaramanga and its metropolitan area. The research data was collected through a survey composed of 39 questions, these were divided into the following 7 dimensions: environmental behavior, ecological practices, water resources, electrical energy, waste management, paper and other environmental practices. The survey was applied to 70 employees from 68 hotels. The results found show that most of the dimensions on ecological practices studied in hotels are at a medium-low level, except for the dimension corresponding to paper, which is at a medium-high level. Finally, an improvement plan was issued with the corresponding recommendations according to the findings found to seek to improve the environmental management of the hotel sector in Bucaramanga.