Browsing by Author "Caviedes Niño, Ivonne Liliana"
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- Methodology of statistical correlation of an integrated quality management system in the health sector
Institución: Universidad Santo Tomás
Revista: SIGNOS - Investigación en sistemas de gestión
Autores: Betancourt Velásquez, Andrea Carolina; Caviedes Niño, Ivonne Liliana
Fecha de publicación en la Revista: 2018-09-28
Fecha de cosecha en Ciencia Nacional: 2024-08-12
Considering that Health Providing Institutions currently want to be competitive and have as challenge the optimization of their management, taking into account the complexity of their processes, organizational structures, among other aspects, it is important that they adopt tools that allow them to innovate in their organizational management, by integrating and guiding with these the results already achieved towards higher quality standards such as those offered by health accreditation. In this sense, a research was developed that sought to combine statistical techniques to establish correlations between the requirements of two management models, making an exploratory analysis of regulatory requirements, calculating the level of correlation with Pearson’s Chi Square and Cramer’s V Index, the reliability of the results with Cronbach’s Alpha, and the estimation of confidence intervals with t test of Student. From the analysis of the results of these tests, the relationships, synergies, convergences and complementarities between the management systems and their content validity were established, providing greater objectivity to the knowledge of management sciences and explaining the variables associated with phenomena inherent to the integration of regulatory requirements in the health sector and management systems.
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